There are sellers on the Czech market who offer Tineco products cheaper than usual.It may seem like you're saving money, but these are often so-called "gray imports" - goods that are not intended for the Czech market, have not been officially distributed, and are not covered by standard service or warranty.
What does grey import mean?
The goods were imported outside of official distribution channels.
There is no Czech manual and certification for the Czech Republic.
The seller often does not offer official service or warranty.
In the event of a malfunction, service may be refused or may be very expensive.
Risks of purchasing from outside authorized dealers
The goods may not be intended for the Czech market and may not have Czech manuals.
Such goods may not have an official warranty, and any repairs may be expensive or impossible.
Service support from the manufacturer is not guaranteed - if something goes wrong, the seller often will not help.
It may happen that spare parts will not be available.
You will save a few crowns when buying, but the risk of problems during use is high.
Saving a few crowns may be tempting, but gray imports mean the risk that the goods will not work, will not be repaired and the warranty will not apply.Buy from official partners and be sure that your Tineco will work for a long time and without problems.
Read more about the risks of gray imports in independent articles:
Want to make sure that this is not just marketing scaremongering?See what professional and consumer magazines write about gray imports:
Expert.cz: Oficiální distribuce vs. šedý dovoz
Peníze.cz: Šedý dovoz: Za nízkou cenu platíte problémy s reklamací

